Please use the search function to locate any print we currently have in stock. If you are on desktop, you will see the icon on the upper right that looks like a magnifying glass. On mobile, you will see the magnifying glass in your menu list.

We are committed to ensuring accurate visual representation of all artwork. While we make every effort to display prints precisely as they appear in person, minor variations may occasionally occur. Should you receive a defective print, we gladly provide exchanges.

We verify the dimensions of all images on our site, but due to industry standards sizes can vary slightly.

Unfortunately, we are not equipped to perform any gift wrapping, but we can certainly include a gift note for you! Simply enter the message in the Order Notes section at checkout and we will take care of the rest.

Our prints are custom printed for each order that is placed, therefore they cannot be returned once purchased. However, if your print is flawed or damaged, please contact us at support[at]laurajamesart.com and so that we can make sure that you are satisfied with your purchase.

The word “Giclée” is French for “sprayed ink.” Today, the term is used to describe a sophisticated inkjet printmaking process which creates the highest quality fine art reproductions. Giclée printing offers extra-fine image resolution, helping retain a higher degree of detail from the original fine art or photographic images.

A lot of research and development has gone into the various aspects and materials that make up a Giclée print. The archival nature of the print varies, but current scientific lab reports suggest that our recommended papers and Giclée printing process will produce a print that lasts between 100-200 years in optimal conditions.

Each artwork arrives ready to hang with the necessary back fixture. The size and country of production will determine which fixture you get. The frame will either be fully strung or with a sawtooth hanger.

Delivery time depends on a variety of factors. Orders are normally completed between 48-72 hours after the order is placed, and how long it takes to reach you is based on where you are in the world.

We strive to get Laura’s prints into people’s hands as soon as possible. If you feel you have been waiting an extra long time for your order to arrive, please reach out to customer service.

Typically only national postal operators (like the US Postal Service or Canada Post) are able to deliver orders to PO Boxes. Many of our products including framed posters and bulkier shipments are too large to be accepted by national postal operators, so we use commercial companies (like FedEx) to deliver these products that cannot deliver to PO Boxes. We suggest you use a physical address instead of a PO Box address to ensure smooth delivery.

Once your order is ready to go, its handed over to the carrier and we will send you a shipping confirmation email with a tracking number.

Absolutely! Laura’s art is a gift that should be shared with the world, not just domestically.

Please keep in mind, all international orders may be subject to import duties and taxes assessed by local governments and are due upon delivery. This is not included in the order total. All prices shown are in US dollars and are subject to currency exchange rates.

We don’t ship to some countries because of legal restrictions or shipping carrier limitations.

The list of restricted countries may change depending on world events, but for now, we don’t ship to the following destinations:

• Crimea, Luhansk, and Donetsk regions in Ukraine
• Russia
• Belarus
• The Gaza Strip region in Palestine
• Ecuador
• Cuba
• Iran
• Syria
• North Korea

If your order’s estimated delivery time has passed, here’s what you do:

Wait a bit more. Unfortunately, shipments can get delayed for reasons we can’t predict. We understand it’s frustrating to deal with late shipments, but please remember that our estimated delivery time is just an estimate, not a guarantee.

Reach out to the carrier. You can contact the carrier service directly to get information about your shipment.

Get in touch with our customer support team. Let us know about your delayed shipment, and we’ll check the latest delivery updates. We may ask you to wait a few more days to receive the order. You can reach us via chat or send an email to support[at]laurajamesart.com.

If you still haven’t received any news about your shipment after completing all the steps mentioned above, please fill out a problem report. Submit your claim no later than 30 days after the estimated delivery date for packages lost in transit. Then, we’ll take a look, and if the fault is ours, we’ll reship your order at no expense to you.

We may ask for your help before doing that, like confirming that the shipping address is correct.

There are a few reasons an order can be returned to sender but most often it is due to an undeliverable address. Other instances include the package being unclaimed at customs or refused/returned by someone at the destination address. You will receive notice once the order arrives back to our facility. New shipping charges will be applied for orders that have been unclaimed at customs, returned by someone at the destination address, or had an incorrect address originally provided.

If you entered the wrong address at checkout, you can still change it while we fulfill your order. Once your order is out for delivery, we can’t guarantee the possibility of changing any information. In some cases, the local post can still make the delivery depending on the recipient address error. If they can’t deliver your shipment, they’ll send it back to our facility. Then you’ll need to confirm the changed address for reshipping the package within 30 days. New shipping charges will apply.

For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. But no worries! We’ll cover the costs of reprinting and shipping a replacement order for you.

We may ask for your help before doing that, like confirming that the shipping address was correct. It would also be good to double-check with your local post office to try locating the lost order.

Keep in mind that if tracking information states an order was delivered but you think you haven’t received it, we won’t take responsibility and reship that order. In that case, any replacements would have to be at your expense.

If something arrives damaged, send a photo of the damaged goods to support[at]laurajamesart.com. Keep in mind that the whole item should be visible in the image. We’ll take a look and get in touch with you about the next steps.

We handle these situations one of two ways:

1. You make the payment for the amount shown at checkout, then you provide us your documentation regarding your exempt status. Once received, we will refund the amount paid in taxes to the method made to complete the purchase.
2. You provide your documentation outlining your tax exempt status and we create a discount code for the amount that would have been paid in taxes to offset what is shown at checkout.

Method one gets the prints to you faster, as your order is processed immediately. Method two keeps your bookkeeping simple by avoiding an extra transaction to be recorded (the refund back to your payment method).

The best possible scenario in this case would be to contact us immediately so we can keep the order from going into production. Once production starts, we will not be able to issue any refunds and the situation must be handled within your organization.

Our payment processors offer several solutions:

• Paypal – Buy Now Pay Later
• Stripe – Pay In Installments (typically spread over four months)
• BNPL Providers – Affirm, Afterpay, Klarna

This is a request we have received, and are currently investigating the best options for both us and our customers. Stay tuned to this space for updates!

Yes! As convenient credit and debit cards may be, we realize that some organizations must make payments by check. If that is your situation, please reach out to us via telephone, contact form or WhatsApp and we will provide further information on how to remit payment.

All coupon codes must be redeemed at the time of purchase. We are unable to retroactively rebate the difference to whatever payment method used. If it is a time-sensitive coupon, reach out to customer service and they will gladly extend the expiration date for you, so it can be used on a future purpose.